Luxe: On Demand Valet Parking & Car Services App Reviews

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Horrible - stay away

I downloaded the app to use in Seattle based on recommendation of 2 freebies from Hertz. First of all, the valet service is never available when you need it as they seem to be closed (midnight on a Friday night?! And 9PM Sunday night). Secondly, once your credit card is entered into the app you cant remove it until you replace it by another credit card.

$20 coupon: ABDULLA1

First of all, if you havent used Luxe yet make sure you use the coupon ABDULLA1 to get $20 off the first time your park! Might as well try it out since it wont cost you a thing! Excellent service in SF. Stress free parking. The feeling of not having to deal with finding parking in busy city like Los Angeles is viscerally rewarding. I used luxe last night in the mission district of SF. I left my home in the east bay and they were able to track my arrival, which I was a little concerned about considering traffic. No prob! My friendly valet was right on time. My car arrived about 15 mins after I requested to a different area in the neighborhood. This app is fantastic, the price is super fair and I will definitely be using luxe in the future. Overall you should definitely give it a try, especially with the coupon I gave you!!

Horrible Service

I’m a monthly subscriber. Valets are constantly late. Sometimes take 10-15 minutes to arrive (with one block away). Valets are often unfriendly. Damaged my car now for the 2nd time. If you value your time *or* your car, stay away, far far away!

Why didn’t I think of it?!

Where do I begin with this amazing app? First off, I never have to worry about parking in Chicago again! All I have to do is put in my work address and I can drop off my car at the front entrance! Sometimes I’m running on fumes and worried about getting gas in the middle of rush hour, but Luxe saves the day by filling up my gas tank for me. It’s so affordable too: $5 per hour, $22 for a WHOLE day of parking?! Craziness! Thank you Luxe for relieving me from the headache of finding parking in the Windy City

Cool Service

Awesome combination of parking along with essential car services at affordable prices. Really useful. You guys are amazing!

Godsend!

Literally think this is the best app ever made. Life saver. Great for parking, gas, car wash, etc.

Great concept

Very easy to use, I found all my valets to be very kind and professional. I got my car washed while on Luxe and it was a great service.

Wheels fell off

Crashed my wifes car. Made me super late for a meeting waiting for my car...and have cancelled my valet the last dozen times Ive tried. I give up. Luxe Suxe.

Great concept HORRIBLE execution

I want to love this service, but they have let me down way too often. From sending valets that cant drive manual transmissions(my car is correctly labeled in the app), to missing return times by 20+ minutes, they just cant get their act together.

April 29 update crashes every time I open.

Terrible.

Super duper awesome

Great app and customer service!

Ill never park my own car again!

Quickly has become one of my favorite services - if youre someone who values your time then this is a must use app. Not only will they take the stress out of trying to find parking in SF, but they also fill up my gas tank whenever I need it. Im not sure how I lived without it before.

Love Luxe for parking

Only app I use to park

Easy parking!

Best way to park your car!

Loving this amazing parking service!

Ive been using Luxe for a few months and absolutely love it. It is incredibly convenient, the customer service Dept are amazing and the valets are super nice and professional. Prices are competitive! Love this!!!

Doesnt offer location"while using"

The app asks to use my location at all times, even when I am not using the app. There is no reason it needs my location 24-7. For this reason I havent gone past the first screen yet.

Used this app for the very first time

It was 6 oclock on a busy Saturday evening, downtown Seattle and it informs me they are closed. Closed? Theater, restaurant goers etc teem the downtown and parking is a pain. Closed?

Phenomenal service!

Super convenient and great rates. Love it!

Okay app, crappy service

Ive tried to use Luxe multiple times--even during non-peak hours--and they decline to pick up my car only when Im minutes away from my drop-off location. Ive reached out to customer service, and I was told that I should call customer service if they decline to pick up my car. Whats the purpose of the app then? Crappy customer service.

Terrible Service

You always have to wait for valet for drop off and pick up. Valet does not come to pick up location on time. Sometimes you will get an vehicle accident by valet and you might pay for the part of that.

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